ScribeMedical.ai provides digital and online services, which begin immediately upon purchase. Because our AI-powered medical documentation tools, automated content generation, and speech recognition services commence right away, all orders are non-refundable once confirmed. We strongly encourage you to thoroughly review our features, pricing, and terms of service before making any purchase or subscription decision.
You may cancel any paid service at any time by logging into your ScribeMedical.ai account. For paid subscriptions, cancellation typically takes effect at the end of the current billing cycle unless otherwise specified. For example, deleting your account generally results in the immediate termination of all associated subscriptions once the account is removed.
Due to the nature of our high-consumption online services—such as AI-generated medical documentation and speech recognition—once these services have been provided, the fees paid are non-refundable. This policy ensures the integrity of our real-time processing and helps cover the operational costs incurred by ScribeMedical.ai in delivering these digital services.
If you wish to cancel a subscription or discontinue any of our services, please follow these steps:
